<aside> 🚦 Last Updated: September 14, 2022 @ 23:28pm

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Terms of Service outlined in the following document are in reference to those commissioning work from Xaneria Ann through Freelance by Xaneria and the products or services provided.

From this point on, terms used to describe parties in agreement are as follows:

Client(s) - refers to the person or persons paying Xaneria Ann for services or products.

Creator - refers to Xaneria Ann of Freelance by Xaneria, Owner.

Project - refers to the purchased creative service or product provided by the creator, Xaneria Ann.

  1. GENERAL TERMS
    1. Client(s) and Creator should remain civil and kind with one another. Failure to do so may result in cancellation of project.
    2. Client(s) should provide all pertinent information up front in the provided places for the project.
    3. Creator has the right to reject any project request prior to taking on the deposit. Once deposit is paid, Creator may only reject a project within the confines of the agreement.
  2. PAYMENT PROCESS AND REFUNDS
    1. For Bartered work, all exchanges will be made at the end of the process.
    2. A 25% non-refundable deposit must be made at time of signing contract. This ensures work and placement. Project will not begin without it.
    3. All payments will be made via invoice sent through PayPal or Square. No other payment option will be accepted at this time.
    4. All quotes are made in USD ($). For exchange rates, please visit https://www.xe.com/ .
    5. Projects are primarily digital. If physical products are requested, Client(s) are responsible for shipping costs.
    6. Cancellations before contract will result in zero loss for either party.
    7. Cancellations after contract by Client(s) will result in loss of deposit. Cancellations after contract by Creator will result in refund of deposit if the fault rests with Creator.
  3. PROCESS OF WORK
    1. Project timelines are dependent upon the project itself and queue times for other commissions. Timeline will be outlined within the contract.
    2. Creator will keep project up to date within Client and Project Portal so that Client(s) can monitor the process.
    3. Updates may be requested any time, Monday - Friday between 10am and 5pm EST. Creator will not answer update requests on weekends but may make personal updates outside business hours.
  4. COPYRIGHT AND USAGE
    1. Client(s) rights are outlined in the contract. Products purchased may be used in most manners. Creator only requests credit for their efforts and an HONEST review for future potential clients.
    2. Services purchased by Client(s) do not have express rights. Details will be outlined in the contract.
    3. Unless requested by Client(s), Creator will display work on their social media and their portfolio for self-promotion and future potential client interest. Creator will lay no claim to the content and may, with Client(s) permission, promote Client(s).

Terms of Service is subject to change at any time.

PRIVACY POLICY

<aside> 🚦 Last Updated: September 14, 2022 @ 23:28pm

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  1. Data collected by Freelance by Xaneria is used for the purpose of facilitating the completion of commissioned work and communication between Xaneria Ann and potential clients.
  2. No information will ever be sold to a third party.
  3. Newsletters must be manually agreed upon by the user/visitor/client.
  4. Usage of information gathered through Notion is outlined here.